As part of the Transport UK Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway.

We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of this investment, we are looking to recruit a Head of Drivers on a full-time, permanent basis.

What does the role involve?

• Providing leadership, vision and drive to the train driving function
• Accountability for developing a business wide strategy for driver staff and activities - ensuring high safety and quality standards, customer excellence, and efficient operations are met
• Leading the delivery of train safety, performance, service reliability and customer satisfaction targets
• Responsibility for the employee relations strategy for the function
• Being the main point of contact and interface with the Driver Trade Union ASLEF and as Chair of Driver Company Council (DCC) meetings
• Supporting management teams throughout the network – guiding, developing and challenging - along the way

What skills and experience do I need to do the job?

• Be an experienced and credible leader, with people and leadership skills gained in at a senior level, within the rail sector
• A track record in leading, developing and motivating diverse teams to deliver results – challenging poor performance, where required
• Demonstrable experience of improvements in service delivery, safety and performance
• An in-depth knowledge of railway operations, standards and legislation
• Being comfortable in a complex and demanding environment, demonstrating a high level of personal resilience

What salary/benefits come with this role?

• Salary is dependant on the experience you can bring to the role
• Final salary pension – one of the best pension schemes available
• Free travel on all our trains and those of other train companies within our parent group company - for you, your partner and any dependent children
• 75% off all other train company travel tickets
• Retail discounts
• Career development opportunities

Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.

As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.

Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.