Driver Manager

Job reference: SYS-10425

Location Battersea
Business Area / Department Head Office ~ Operations
Salary & Benefits Competitive
Closing Date 26/07/2024
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Driver Manager

Job reference: SYS-10425

At Transport UK London Bus we love our jobs and everything we do is to support our wider goal of being the best bus operator in London.

Do you get a buzz when you see growth in a business? Do you want to be part of this journey?

We have an exciting opportunity to join our Operations Team as Driver Manager at our Battersea Depot. The successful applicants will report to the Operations Manager and play a vital role in driving our performance, through absolute responsibility for a number of drivers on designated routes within the depot.

Transport UK London Bus operates bus services across London on behalf of TFL, plus rail replacement and event services across the UK. We operate over nine per cent of the London’s bus network, running 800 vehicles and employing around 2,700 employees across six depots in Central, South and West London. We run a number of routes, carrying over 150 million passengers a year on TfL’s contracted bus network.

Main Responsibilities

  • Driving a significant reduction in road traffic collision and customer injury rates across designated routes.
  • Embedding The Three “Sees” defensive driving strategy.
  • Completing thorough investigations into all incidents to identify root cause and actions to prevent reoccurrence on an individual and wider basis.
  • Actively monitoring the Bus Customer Experience Survey (BCES) and ensuring that drivers are striving for the best scores while intervening as necessary if they do not.
  • Educating drivers proactively on delivering excellent customer experience.
  • Having a good working knowledge of the UK Domestic Drivers’ Hours’ Regulations.  Acting on any breaches found through internal checks or audits.
  • Ensuring all drivers are aware of the role of the DVSA and the need to report any DVSA checks immediately.
  • Carrying out driver license audits twice each year and on any enhanced risk basis.
  • Managing the sickness absence levels of direct reports, either commending good attendance or applying the Attendance Policy as required.
  • Producing effective occupational health referrals so that the doctor is able to assist the employee and you in managing sickness absence.
  • Working with Allocations and Central Duty Managers (CDMs) to ensure staff lost mileage is minimised and that any appropriate actions are taken.
  • Working with all necessary departments (e.g. Performance / Schedules / Engineering) as well as drivers to minimise lost mileage to Other Deductible (OD) reasons.

The Candidate

  • People skills – communication, listening, adaptability to your audience.
  • Experience of conducting investigative interviews, preparing casework and hearing cases where applicable.
  • Strong organisational, time management and communication skills.
  • Good working knowledge of Microsoft Office packages.
  • Qualification in IOSH would be desirable.

If you feel you have the skills, experience or qualifications required for this role and want to join a fast-paced growing company apply immediately! Please note that due to a high number of applications we may close the job posting earlier than expected. Best of luck!!

Transport UK London Bus supports diversity and inclusion and is committed to eliminating discrimination and encourages diversity amongst the workforce which is truly representative of all sections of society.