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Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia!  

An exciting opportunity has arisen for a Presentation Production Operational Manager within the Train Presentation Department, based in area 3 (Colchester, Clacton, Ipswich, Harwich)

The Role 

You will be responsible for providing clean, safe and presentable trains through the direct management of teams within your area of responsibility with a key emphasis on performance and safety. Responsibilities will include ensuring a high standard of train cleanliness is achieved on all interior and exterior train units operated by Greater Anglia through the daily monitoring of work in progress and finished work and assessing the competency of presentation staff to required standard. 

Within this role, you will also be responsible for the delivery of company objectives with regards to safety, performance, reputation, customer service and costs whilst following Greater Anglia values: genuine, professional, inclusive and pro-active. 

The Train Presentation Department operates 24 hours a day so full flexibility will be required for the undertaking of early, late and night visits. This role has a particular emphasis on night working. 

Previous experience in a similar role is needed as well as knowledge of cleaning processes and methodology.

What we are looking for 

We are looking for a colleague who has had previous experience within a similar role, and experience managing a large team. You should be flexible in your working hours and shifts.

You should have experience using Microsoft Office Suite Application knowledge (Word, Excel, Powerpoint) and have the ability to communicate and write effectively.

You must have a clean driving licence to enable night time site visits using a company pool vehicle.  

The closing date for all completed applications is on Friday 9th  February 2024

*Please note vacancies can close earlier due to high influx of candidate applications* 

To succeed in this role, we are looking for people who can bring our four values to life in your everyday work: 

·        Genuine … be welcoming, customer-centric and respectful 

·        Professional… be solution-oriented, accountable and delivering to promises 

·        Proactive … be progressive, innovative and decisive 

·        Inclusive … be connected in your thinking, empathetic and promote diversity 

Greater Anglia can offer a healthy work life balance, holiday entitlement and an environment where you can learn, develop, and grow in your career. If you think you would be a great addition to GA then apply now! 

What can we do for you? 

• Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme 
• Free Travel on GA for you and your eligible family members 
• Free Leisure travel on GA and 75% discount on other TOCS for leisure travel for eligible family members 
• International travel discount card (FIP) for staff and eligible family members after 12 months service 
• Opportunity to purchase additional annual leave of up to 10 days 
• GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies  
• GA Hapi Benefits App– our great benefits app which includes discounts across many retailers, days out and dining 
• 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services 
• Annually issued 12 discount vouchers for family and friends to use 
• Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)