West Midlands Trains are looking for a Train Care Supervisor who will be responsible in leading and direct cleaning staff to enable the cleaning of traction and rolling stock at locations in designated areas in a safe and efficient manner, to laid down VCI standards.  The position is full time (37 hours) shift patterns on a permanent basis.  The role is based at Birmingham New Street.

Role responsibilities (See job specification attached for full details)

• Oversee all aspects of the cleaning of trains in traffic, to include acting as the contact point for West Midlands Trains Control with regard to biohazards and to ensure they are dealt with correctly.
• Leading staff to ensure the prompt cleaning of traction and rolling stock in traffic, in accordance with laid down regulations and specifications.
• To ensure that work is carried out in an efficient manner on an economical basis, and that matters of an urgent nature are given the correct priority.
• Inspection of work carried out by staff to include in-process inspections and audits.
• Report and make recommendations regarding staff levels and working arrangements.
• Take ownership for quality and safety processes and procedures ensuring upkeep of cleanliness, safety precautions, accident prevention and reporting, in accordance with procedures and regulations.
• Ensure Health and Safety at Work requirements are being met by carrying out site inspection, audits and in process inspections as required.

Experience and knowledge you will bring:

• Attention to detail.
• High standard of personal presentation and professionalism.
• Able to work to the highest standards setting the example to staff.
• Excellent interpersonal skills and an efficient decision maker.
• Positive attitude.
• High standard of honesty and integrity.
• Willingness to work unsociable hours.
• Able to remain calm under pressure.
• Able to organise own working time to maximum potential.
• Friendly, open approach and proactive when dealing with customer requirements.
• Willingness to undergo personal development attending training courses as necessary.
• Ability to learn legislation that relates to role.
• Flexible and willing to adapt to agreed changes.

West Midlands Trains are committed equal opportunities employers and encourage applicants from all backgrounds. As an employer we are dedicated to the recruitment and promotion of all, on the basis of ability and merit irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age.  We believe diversity brings strength and is why we treat everyone fairly and assess you for the job based on your merit and skills.

Applications will be considered from internal colleagues with 6 months experience after completion of their probationary period and a full check of absence and disciplinary records.

We reserve the right to withdraw this advert at any time due to high volumes of applications (please submit your application as early as possible to avoid disappointment).