Following on from a successful franchise transition, West Midlands Trains are proud of what we have achieved so far and excited for the positive future we are heading towards.  We believe our success can only continue to grow by providing our employees the support and leadership they require and we are excited to be recruiting a Station Manager (Euston) to provide leadership to our front-line London Northwestern Railway stations management teams.

The role will be responsible for providing leadership to the front-line stations’ management team to support them in a delivering ‘Best in Class’ customer experience. This customer experience at all staffed, unstaffed stations and other Train Operating Company managed stations. The role will also involve ensuring the delivery of improvement plans to include, but not be limited to, customer satisfaction, safety, performance/reliability and community engagement.

Our ideal candidate will need to demonstrate:

• Excellent interpersonal skills and proven record in building teams.
• A high level of influence and proven record at a senior level in leading teams to deliver positive results.
• The right style to motivate, lead and influence others in line with Abellio and LNR Vision, brand and culture.
• Experience of successfully delivering large projects to deadlines and budgets. 
• Experience of Trade Union negotiations at a local level.
• The ability to lead change and a passion for innovation.
• Proven track record of delivering targets and projects within budget and on time.
• Experience of safety management systems and regulatory compliance.
• High level of numeracy and sound analytical skills.
• Self-motivation and drive, thriving with accountability and responsibility

In return we will offer in addition to a competitive salary a wealth of benefits including free first-class travel on West Midlands Trains and other Abellio group trains for you, your partner and dependent children.  75% discount on all other train operating companies over most of the UK rail network, enrolment of our West Midland Railways Pension Scheme and our pension salary sacrifice scheme – Smart Pensions and the opportunity to participate in the company’s health scheme.

Please note; this vacancy is subject to the closed list process being concluded