SENIOR CONTROLLER - RAIL REPLACEMENT

WALES

At Abellio Rail Replacement we love our jobs and everything we do to provide the best Rail Replacement service.

Do you get a buzz when you see growth in a business? Do you want to be part of this journey? Do you enjoy communicating with other people effectively? Do you enjoy being part of organising and delivering effective processes for customers?

We are looking for an innovative, self-starting individual with a passion for working in the busy and dynamic rail industry. If this is you, then why not apply to come and join us at Abellio Rail Replacement.

The Role:

Based within our Cardiff control room the controller will arrange bus, coach & taxi road transport in times of train service disruption.
Responsible for ensuring that sufficient levels of accessible vehicles are sourced to provide a quality customer focussed response.
To provide efficient & effective administrative support, as well as undertaking a coordinated daily close down of costs with Transport for Wales control staff
Responsibility for the day to day operational delivery of the Wales contract.
Ensure all incident & accident investigations are managed within agreed timelines. Control team to be focal point on the day for information gathering.
Work effectively with external suppliers, colleagues and agencies.
Have a duty of care for the health and safety of yourself and colleagues at all times. Including a duty to report unsafe acts or omissions to safety.
To undertake any other duties commensurate with the role
The role involves shift work including weekends and comes with a starting salary of £25,000 per year rising to £30,000 after successful completion of 6 month probation period.

The Candidate:

An individual who can develop effective working relationships with suppliers & colleagues
Can handle high pressure situations in a calm & logical manner
Able to communicate effectively both written & oral
It will be desirable if applicants can demonstrate previous experience administering logistics or passenger transport.
It will be desirable if applicants can speak Welsh.
The posts involve shift working on a rota basis covering early, late and night shift patterns.

Abellio London supports diversity and inclusion and is committed to eliminating discrimination and encourages diversity amongst the workforce which is truly representative of all sections of society.