A fantastic opportunity is now available for a Business Analyst to join our team at Solvd. This is a hybrid role based in the centre of Glasgow. As a Business Process Outsourcer, we provide a number of services including Customer Experience, Finance, Payroll and Data Analytics. Solvd. is a vibrant, friendly office, where our people are committed to delivering the best experience for our customers.

We offer a competitive salary and great benefits. Our people are our greatest strength, and we live by our values of Dependable, Proactive, Agile, and Inclusive.

In assessing suitability for the role, we will specifically assess against the skills and experience listed below.

The Role

This role provides a variety of business analysis (BA) services to support the continuous improvement of our processes and systems including overseeing the implementation of new technology and optimising automation.  We are looking for someone who can confidently engage with stakeholders on all levels, both internal, and external; someone who can bridge the gap between technical, and non-technical users, collaborating with stakeholders to define & continuously improve our business systems and processes.  

What you will get

• £35k - £40k per annum (depending on experience).
• Permanent role.
• Monday to Friday, full time, 37.5 hours.
• Hybrid working, 40% of your working week at home, 60% in our modern Glasgow office.

Skills and Experience

• Business process mapping and analysis capability to evaluate, re-engineer and automate processes to increase efficiency.
• Experience of working as a Business Analyst including, developing functional specifications, identifying, and analysing options, creating user-stories, and developing test case/scripts.
• Understand the concepts behind database management, including experience of designing relational models.
• A high degree of computer literacy particularly MS Power Apps and Power Automate.
• Experience of python scripting.

If you also have the following this would be a bonus. If you don’t, it won’t stop us considering your application if you meet the skills & experience.

• Experience of working in a Programme and Project environment.
• Change Management experience.
• A Business Analyst qualification.  
• A Project Management qualification. 

Our Benefits

• Discretionary ScotRail Season Ticket (home to work).
• Discretionary bonus scheme.
• 34 days holiday (including public holidays) with option to buy additional.
• Generous salary exchange Pension Scheme and Life Assurance Scheme.
• Optional Private Medical Insurance and Health Cashplan Schemes.
• Employee Assistance Programme and Wellbeing Support including mental, physical, financial and social.
• Flexible dress code where you can Dress for Your Day!
• Social events including Summer Event and Christmas Party.

Solvd. are Disability Confident accredited and committed member of Inclusive Employers. We welcome applications from all sections of the community. If you need any support or further information before applying for this role, please get in touch with our People Team via people@solvd.solutions

To apply, please submit your CV by the closing date.

Please note that if we receive a high level of applications we may close the vacancy early, so early applications are encouraged.