As part of the Transport UK Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway.

We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of this investment, we are looking to recruit a Head of Control, on a full-time, permanent basis.

What does the role involve?

• Senior leadership of the operations control team
• Ensuring service delivery is consistently delivered – liaising with other internal teams, Network Rail and other rail partners
• Leading the function by engaging your team and providing a clear vision for the future
• Leading the innovation of technology and ways of working, within the control team
• Embed a continuous improvement culture throughout the team
• Leading the annual business planning process for your business area
• Working closely with industry partners on improvements and enhancements - aiding service delivery
• Overall responsibility for the delivery of the new control system technology implementation project
• Bringing passion and enthusiasm to the role and instilling this into the team

What skills and experience do I need to do the job?

• Previous senior leadership experience in a safety critical industry
• Experience of control functions/teams
• Solid Microsoft Office applications experience
• Influencing abilities – both within the business and also with external stakeholders
• High levels of resilience – being able to manage difficult and time critical situations
• Flexibility – you will split your time between our Birmingham City Centre offices, Rugby control centre and Birmingham signalling centre
• Be an excellent communicator – able to flex your style accordingly

What are the salary and benefits?

• Salary is dependent on the experience you can bring to the role
• Final salary pension – one of the best pension schemes available
• Free travel on all our trains and those of other train companies within our parent group company - for you, your partner and any dependent children
• 75% off all other train company travel tickets
• Retail discounts
• Career development opportunities

Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.

As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.

Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.